The cyber response playbook - Structuring an effective human approach

An adjusted and uplifted presentation series.

Based on continued commercial experiences across the past twelve months (2023-24), continuing the theme and in fact expanding on it as it remains crucially relevant particularly in the poorly supported SMB market - which alone counts for 80% of the commercial business sector in Australia.

A simplified approach to understanding cyber incident first response for that target market, which then supports and expands into specific cyber incident methodologies and indeed, business continuity and recoverability methodologies.

An effective cyber response approach is a little like an approach to fire response, first aid and many other very personal first response experiences. Whilst there are technical elements that only trained professionals such as paramedics and firefighters may understand in terms of control, recovery and remediation, the first responder's approach to an emergency is critical to a positive outcome.

Here, we break down the understanding and approach to suit everyone.