Speakers
Synopsis
Embracing the Unfamiliar: My Journey from Community Management to Cybersecurity
A year ago, I embarked on an unexpected journey, transitioning from an outgoing, people-centric role as a community manager in a co-working space to the intricate and technical realm of cybersecurity—an industry I never imagined myself in. My background in Theatre, Arts, Gender, and Communications made this pivot particularly unique and challenging.
Stepping into a New World
During my first week on the job, I was introduced to a plethora of unfamiliar tools and jargon. I vividly remember picking up what appeared to be a router and asking a team member, "What is this?" "A pineapple," they replied. Confused, I picked up another device, asking, "And this?" "A flipper. And this is a rubber ducky," they responded. I was initially convinced this was some form of initiation prank for the newcomer, but it quickly became apparent that cybersecurity indeed had its own language.
Adapting to a New Environment
The shift to a new role and company culture was stark. My previous mornings were filled with chats about Beyoncé's latest album and pop culture gossip. Now, I found myself engaging in casual conversations about the latest cyber hacks and defeating Gandalf AI.
As a community manager, my days were enriched with energising interactions. The role demanded a high level of social engagement, empathy, and organisational prowess. I curated events, fostered relationships, and created a nurturing environment for a diverse group of professionals. This position honed my communication skills and underscored the importance of building trust and collaboration among members.
The Drive for Change
My decision to venture into cybersecurity was driven by a desire for new challenges and a fascination with the evolving digital landscape. Despite my initial apprehension about lacking technical expertise, I quickly realised that my ability to connect with people and facilitate teamwork was invaluable. In cybersecurity, the human element is just as critical as technical acumen. Cyber threats often exploit human vulnerabilities, making effective communication and user education paramount.
The Importance of Diverse Teams
One of the key lessons I have learnt is the importance of hiring diverse teams of thinkers. Looking beyond the conventional industry professionals and providing opportunities to individuals with varied skill sets fosters a more balanced and well-rounded team. My non-technical background has allowed me to bring a fresh perspective to cybersecurity, emphasising the human aspects of the field.
Conclusion
Transitioning from community management to cybersecurity has been a transformative experience. It has taught me that adaptability, communication, and empathy are just as crucial in cybersecurity as technical skills. By embracing diverse backgrounds and skill sets, we can build stronger, more resilient teams capable of tackling the complex challenges of the digital age. My journey underscores the value of looking outside traditional pathways and recognising the potential in every individual, regardless of their background.
